Search found 28 matches

by rafaelrmontes
Tue Aug 09, 2016 1:24 pm
Forum: Email Notification Package Q&A
Topic: How get attachments links
Replies: 3
Views: 5677

Re: How get attachments links

May be the script can push the files in to cloud server like mycloud and get back a public link but it may take take pushing the attachments and I don't know if it will make the submission slow.
by rafaelrmontes
Mon Aug 08, 2016 6:32 pm
Forum: Email Notification Package Q&A
Topic: CQ packages
Replies: 1
Views: 2858

CQ packages

Pavel, I know that this topic may not be related to the email package, but I would like to know if you have official documentation to build this package or how to make costum packages for CQ? specially if you have developed something already and you want it pack it for other cq instance. any advice ...
by rafaelrmontes
Fri Jun 10, 2016 11:49 am
Forum: Email Notification Package Q&A
Topic: How get attachments links
Replies: 3
Views: 5677

How get attachments links

Hello,
I know that we can attach the files to the email notifications but I was wondering if there is any way to make a permanent link for the attachment and instead to attach to the email just send the link where there file can be viewed after CQ authentication?
thank you
by rafaelrmontes
Wed Jun 08, 2016 10:36 am
Forum: Email Notification Package Q&A
Topic: Consolidated Queries or Report Timed notification HTML table not working
Replies: 3
Views: 2521

Re: Consolidated Queries or Report Timed notification HTML table not working

Pavel,
I have figure out that since SQL query it requires different methods, your code is not for SQL
by rafaelrmontes
Wed Jun 08, 2016 9:35 am
Forum: Email Notification Package Q&A
Topic: Consolidated Queries or Report Timed notification HTML table not working
Replies: 3
Views: 2521

Re: Consolidated Queries or Report Timed notification HTML table not working

I have use SQL query that works good in web interface, I ran and it display all information I need. I'm using ClearQuest 8.0.1.11 this how it looks in the email, like empty records, seems like is detecting the number of rows in the query but not getting the properties, I have print out the count, la...
by rafaelrmontes
Wed Jun 08, 2016 9:00 am
Forum: Email Notification Package Q&A
Topic: Consolidated Queries or Report Timed notification HTML table not working
Replies: 3
Views: 2521

Consolidated Queries or Report Timed notification HTML table not working

Hello,
I'm using RETURN_QUERY_RESULTS_AS_HTML_TABLE in order to pint the records pre-defined, and when it send the email with the report, it show an empty table with the number of rows of the query, seems like the problem in the code are the methods: count getlabel, etc. do I miss something?
thanks
by rafaelrmontes
Thu Jul 30, 2015 6:11 pm
Forum: Email Notification Package Q&A
Topic: Microsoft Exchange Server
Replies: 1
Views: 8916

Microsoft Exchange Server

Hello,

Is compatible with Microsoft Exchange account?? and how it could be setup since I just have automated configuration for outlook associated to domain account.
by rafaelrmontes
Thu Jul 23, 2015 3:43 pm
Forum: Email Notification Package Q&A
Topic: Download latest version of Email package
Replies: 1
Views: 1490

Download latest version of Email package

Hi,
I just submitted my order, but I haven't get any email notification as use to do before, still working or there is other place to get it?

thank you.
by rafaelrmontes
Thu Jul 16, 2015 8:32 pm
Forum: Email Notification Package Q&A
Topic: include images files
Replies: 1
Views: 1553

include images files

Hello,
I have html template, I won't depend to store the image of my template from exteral hosting server, and I would like include those on the same e-mail notification, could I create a variable attachment type ?? or any recommendation?
by rafaelrmontes
Thu Jul 16, 2015 5:29 pm
Forum: Email Notification Package Q&A
Topic: Reference list value on the templates?
Replies: 1
Views: 1470

Reference list value on the templates?

Hello,
Is there any way to get the list values on the variables type reference list? or should I develop a function where I can get the object and print it on someway?

thank you!
by rafaelrmontes
Wed Nov 05, 2014 6:43 pm
Forum: Email Notification Package Q&A
Topic: Timed Notifications - 'Unquoted string ...'
Replies: 4
Views: 3704

Re: Timed Notifications - 'Unquoted string ...'

I haven't seen something like that in my scripts, I'm still checking, in the meantime where can I change the schedule for the notifications? should I hook this script to something else that wake up and call this?

Thank you Pavel!
by rafaelrmontes
Wed Nov 05, 2014 5:55 pm
Forum: Email Notification Package Q&A
Topic: Timed Notifications - 'Unquoted string ...'
Replies: 4
Views: 3704

Timed Notifications - 'Unquoted string ...'

Hello, I'm trying to get up the remainder notifications, I have my pseudo-action and all properties already set-up including TN record type and the notification has already the condition (like all open defects) but when I run the script I'm getting a print-out attached, and I'm wondering where can I...
by rafaelrmontes
Fri Jan 17, 2014 5:29 pm
Forum: Email Notification Package Q&A
Topic: blank attachments with some e mail clients
Replies: 5
Views: 2842

Re: blank attachments with some e mail clients

Hi Pavel, walking around this issue, the problem is the format, not all e-mail clients support Content-type: application/octet-stream, you could try it using a yahoo web client as destination and when you try to download the attachment, it say that there is an error. but in another clients works good.
by rafaelrmontes
Wed Jan 15, 2014 8:47 pm
Forum: Email Notification Package Q&A
Topic: blank attachments with some e mail clients
Replies: 5
Views: 2842

Re: blank attachments with some e mail clients

From: "ClearQuest Notifications"<xxxx@xxxx.com> Recipients: xxxx@yahoo.com xxxx@xxx.com Header: From: "ClearQuest Notifications"<xxxx@xxxxx.com> To: xxxx@yahoo.com, xxxx@xxx.com, Subject: xxx CC: MIME-Version: 1.0 Content-type: multipart/html; boundary="Boundary_(33560633)&q...
by rafaelrmontes
Wed Jan 15, 2014 4:46 pm
Forum: Email Notification Package Q&A
Topic: blank attachments with some e mail clients
Replies: 5
Views: 2842

blank attachments with some e mail clients

Hello, I have clients with difference e-mail providers like yahoo, gmail, and a few of them are getting the attachments but without content, I'm getting copy of the same e-mail using outlook and I can see the attachment, but when I review the same e mail in MAIL for mac I'm getting the same issue (b...
by rafaelrmontes
Wed Jan 15, 2014 2:50 pm
Forum: Email Notification Package Q&A
Topic: Send manual Remainders notifications
Replies: 5
Views: 2790

Re: Send manual Remainders notifications

Hello Pavel, I'm still trying to figure how to make that it work, the name of my action is Send_Reminder and this is the code that I have in my script CODE: SELECT ALL set session = GetSession session.NameValue "PseudoAction", "Send_Reminder" but still not working, so what could ...
by rafaelrmontes
Wed Jan 15, 2014 12:19 pm
Forum: Email Notification Package Q&A
Topic: Send manual Remainders notifications
Replies: 5
Views: 2790

Re: Send manual Remainders notifications

Thank you Pavel,

and I wondering how it could be in Basic?
by rafaelrmontes
Wed Jan 15, 2014 12:16 pm
Forum: Email Notification Package Q&A
Topic: Attachments files corrupts
Replies: 9
Views: 3709

Re: Attachments files corrupts

Hello, I identify a problem, some of my clients get notifications from CQ, but a few got the attachments files in with blank body, I found some possible causes about this, one of that is the way that CQ is sending the message, I add the attachment function RT_InsertAttachments() at the end of the me...
by rafaelrmontes
Tue Jan 14, 2014 8:42 pm
Forum: Email Notification Package Q&A
Topic: Send manual Remainders notifications
Replies: 5
Views: 2790

Send manual Remainders notifications

Hello, I create a custom action type "Record Script Alias", and I hook a empty script, I did a e mail rule using this action with the goal to send a remainder when the user select utilities menu and select the action can send the notification any moment, but it does't work, looks like the ...
by rafaelrmontes
Thu Jan 09, 2014 12:21 pm
Forum: Email Notification Package Q&A
Topic: can I add digital signature?
Replies: 1
Views: 1746

can I add digital signature?

Hello,

I would like to add a digital signature for all notifications by default, I know that is include it as attachment, but how can I add it in the template record?

thank you!!
by rafaelrmontes
Wed Jan 08, 2014 1:50 pm
Forum: Email Notification Package Q&A
Topic: Attachments files corrupts
Replies: 9
Views: 3709

Re: Attachments files corrupts

I already check the integrity of the attachment message using your script for to do the reconstruction of the attachments and when I did the attachment looks good, but who get the e mail get the files empty or corrupt, I was doing testing using a e mail client using the same files and sending severa...
by rafaelrmontes
Tue Nov 12, 2013 9:12 pm
Forum: Email Notification Package Q&A
Topic: Attachments files corrupts
Replies: 9
Views: 3709

Re: Attachments files corrupts

when I re-coding using your script, I get the file without corrupt issues, so it means may could be a communication issue or e mail server service right?
by rafaelrmontes
Tue Nov 12, 2013 2:34 pm
Forum: Email Notification Package Q&A
Topic: Attachments files corrupts
Replies: 9
Views: 3709

Re: Attachments files corrupts

This is the sent message when I got corrupt file: Header Add-in Template: IF( RT_HasAttachments(), "MIME-Version: 1.0 Content-type: multipart/html; boundary=\"Boundary_\($dbid)\"","Content-type: text/html; charset=us-ascii") Body template: IF( RT_HasAttachments(), "...
by rafaelrmontes
Tue Nov 12, 2013 2:10 pm
Forum: Email Notification Package Q&A
Topic: Attachments files corrupts
Replies: 9
Views: 3709

Attachments files corrupts

Hello,

when the system send e mail with attachments, I'm getting corrupt files, even if the attachment in the record is fine, I already make sure that the attachment is working in the attachment section, so it looks like is getting corrupt when the system try to send it.

Go to advanced search

cron