Search found 282 matches

by Pavel
Wed Dec 21, 2016 6:35 am
Forum: Email Notification Package Q&A
Topic: ‘<>’ are just cut in Email notification
Replies: 6
Views: 718

Re: ‘<>’ are just cut in Email notification

It can be easily achieved using user-defined function. use CGI qw(:standard escapeHTML); return escapeHTML(shift); Dear Pavel, Thanks for your valuable time and consideration. created new udb_property with the code you provided and named it as Escapechar. Esc.JPG Now I am wondering where to call th...
by Pavel
Tue Dec 20, 2016 8:50 pm
Forum: Email Notification Package Q&A
Topic: ‘<>’ are just cut in Email notification
Replies: 6
Views: 718

Re: ‘<>’ are just cut in Email notification

As per my understanding during the HTML parsing only "<LIST.txt>" get cut in the email body. Could you please provide your view and solution for this issue. Since you are using HTML, you need to replace special characters with escape sequence. For instance, "<" should be replace...
by Pavel
Mon Dec 19, 2016 10:37 am
Forum: Email Notification Package Q&A
Topic: ‘<>’ are just cut in Email notification
Replies: 6
Views: 718

Re: ‘<>’ are just cut in Email notification

Hi,

Please check generated message in the correspondent email queue, en_email_message, record.
If this message contains <LIST.txt> there, it would mean that email message is created successfully, and the problem is caused by either SMTP gateway or email client.

Pavel
by Pavel
Wed Nov 09, 2016 10:06 am
Forum: Email Notification Package Q&A
Topic: character set issue
Replies: 4
Views: 9690

Re: character set issue

Dear Pavel, Thanks for the update. Could you please let me know which character set should i have to use for multi lingual keyboard containing Arabic and English or to support any language. Currently i am using "us-ascii". Best Regards, Pugazhenthy A You can try to use Content-Type: text/...
by Pavel
Wed Nov 09, 2016 8:06 am
Forum: Email Notification Package Q&A
Topic: character set issue
Replies: 4
Views: 9690

Re: character set issue

After multiple level of testing, we have found this issue is occurring only in the multi lingual keyboard containing Arabic and English. Please help us to sort out this issue. Hello, Unfortunately, screenshot would not help in troubleshooting. You can check content of the message in the email notif...
by Pavel
Tue Aug 09, 2016 2:45 pm
Forum: Email Notification Package Q&A
Topic: CQ packages
Replies: 1
Views: 1853

Re: CQ packages

Hi,

There is an alternative to CQ packaging mechanism: cqload exportintegraton/importintegration.
You should be careful with global scripts while using it, but in most cases it wold allow you to create reusable code without any risks related to package development.

Thank you,
Pavel
by Pavel
Tue Aug 09, 2016 2:41 pm
Forum: Email Notification Package Q&A
Topic: How get attachments links
Replies: 3
Views: 4221

Re: How get attachments links

May be the script can push the files in to cloud server like mycloud and get back a public link but it may take take pushing the attachments and I don't know if it will make the submission slow. Hi, You can use Attachments 2.0 package, ftp://ftp.software.ibm.com/software/iea/content/com.ibm.iea.rcq...
by Pavel
Thu Jul 21, 2016 4:05 pm
Forum: Email Notification Package Q&A
Topic: Email Notification 1.6 associate to Rational ClearQuest
Replies: 6
Views: 1555

Re: Email Notification 1.6 associate to Rational ClearQuest

HI,

Audit Trail is a standard IBM package. I would suggest to open a PMR to address it.

Thank you,
Pavel
by Pavel
Tue Jul 19, 2016 6:00 pm
Forum: Email Notification Package Q&A
Topic: Email Notification 1.6 associate to Rational ClearQuest
Replies: 6
Views: 1555

Re: Email Notification 1.6 associate to Rational ClearQuest

cdcadena wrote:I´ll really grateful if someone help me, thanks.


I am nor sure what is going on. Is your schema Perl-based?
In this case, enabling schema for a record type would mean creating "EN_Base" action that could be copied from other record.

Pavel
by Pavel
Wed Jul 06, 2016 9:12 am
Forum: Email Notification Package Q&A
Topic: Sending only the latest attachment, not all existing attachments from the workitem
Replies: 6
Views: 1234

Re: Sending only the latest attachment, not all existing attachments from the workitem

Hi,

It would require some codding and testing. If file path approach does not work, I would try to implement comparison of the current entity object attachments with attachments of the same record entity stored in the database (accessible with LoadEntity session object method).

Pavel
by Pavel
Fri Jul 01, 2016 12:10 pm
Forum: Email Notification Package Q&A
Topic: Email Notification 1.6 associate to Rational ClearQuest
Replies: 6
Views: 1555

Re: Email Notification 1.6 associate to Rational ClearQuest

Hello,

I don't think issue is package related. Please try to check-in schema without enabling package to the new record type first, and then apply it to the record type (new schema version will be created).

Thank you,
Pavel
by Pavel
Wed Jun 29, 2016 12:46 pm
Forum: Email Notification Package Q&A
Topic: Sending only the latest attachment, not all existing attachments from the workitem
Replies: 6
Views: 1234

Re: Sending only the latest attachment, not all existing attachments from the workitem

Hi, Please check comments in that example. For the attachments that has not been loaded yet, the file name would contain path delimiters. Newly added attachments could be distinguished this way. Another way would be to compare record to its original using CQ API, and add newly added attachments, if ...
by Pavel
Tue Jun 28, 2016 12:02 pm
Forum: Email Notification Package Q&A
Topic: Sending Email with attachment and also with HTML format
Replies: 6
Views: 1000

Re: Sending Email with attachment and also with HTML format

Inspect generated message in en_email_message, and you will see what caused the issue this time.
IN your particular case, check for attachements should be in the beginning of the message, and InsertAttachements at the end, after HTML content.
Pavel
by Pavel
Tue Jun 28, 2016 7:49 am
Forum: Email Notification Package Q&A
Topic: Sending Email with attachment and also with HTML format
Replies: 6
Views: 1000

Re: Sending Email with attachment and also with HTML format

Hi, You added "RTC_InsertAttachments() before the HTML message, while it suppose to go after. It is what caused problem in your case. Anyway, a good what to troubleshoot issues is to check generated email in the message queue (en_email_message records). it is available when Deferred (default) o...
by Pavel
Mon Jun 27, 2016 8:53 am
Forum: Email Notification Package Q&A
Topic: Sending Email with attachment and also with HTML format
Replies: 6
Views: 1000

Re: Sending Email with attachment and also with HTML format

Hello,

Technically, you need to construct MIME/multipart email.
You can find an example here: http://cqadmin.org/wiki/Notification_Ex ... ttachments

The only difference in that example that the first part is plain/text, but it can be anything you need, including HTML.

Pavel
by Pavel
Fri Jun 10, 2016 12:34 pm
Forum: Email Notification Package Q&A
Topic: How get attachments links
Replies: 3
Views: 4221

Re: How get attachments links

Hi,

It is a good question, but I didn't find a way to create direct links yet, sorry.

Pavel
by Pavel
Wed Jun 08, 2016 9:09 am
Forum: Email Notification Package Q&A
Topic: Consolidated Queries or Report Timed notification HTML table not working
Replies: 3
Views: 777

Re: Consolidated Queries or Report Timed notification HTML table not working

Hi,

Do you use valid query path as a parameter?

Thank you,
Pavel
by Pavel
Thu Jun 02, 2016 3:08 pm
Forum: Email Notification Package Q&A
Topic: EN_AdminGroup property
Replies: 2
Views: 464

Re: EN_AdminGroup property

Hi,

Here is the root cause of your issue: viewtopic.php?t=246
Unfortunately, due to changed restrictions of the SetFieldRequirednessForCurrentAction API call, the user has to have admin privileges to run TimedNotification or EmailDevilery scripts.

Thank you,
Pavel
by Pavel
Thu Jun 02, 2016 2:56 pm
Forum: Email Notification Package Q&A
Topic: EN_AdminGroup property
Replies: 2
Views: 464

Re: EN_AdminGroup property

Hi,

If you open "include_1.6\EN_Notification.pl" at line 541, what is the actual function that causes this error?
What are the version of ClearQuest and operating system used?

Thank you,
Pavel
by Pavel
Tue May 10, 2016 1:43 pm
Forum: Email Notification Package Q&A
Topic: ES_GetSubscribersEmails() question
Replies: 1
Views: 1896

Re: ES_GetSubscribersEmails() question

Hi Mark,

Yes, the easiest way would be to create a function that would use ES_GetSubscribersEmails call.
There is no need to modify schema, you can use user-defined function.

Thank you,
Pavel
by Pavel
Thu Apr 21, 2016 9:33 am
Forum: ClearQuest Dynamic List Editor Q&A
Topic: adding values to dynamic list in web client
Replies: 1
Views: 15283

Re: adding values to dynamic list in web client

Hi,

Here is the only documentation I have:
http://cqadmin.org/wiki/ClearQuest_Dynamic_List_Editor

after this package is installed, you can edit "Dynamic_List" stateless records, and corresponded dynamic list is updated automatically when record is saved.

I hope it helps,
Thank you,
Pavel
by Pavel
Wed Apr 06, 2016 6:07 pm
Forum: Email Notification Package Q&A
Topic: Timed_Notification.pl
Replies: 1
Views: 482

Re: Timed_Notification.pl

Hi,

Timed notification is bundled with Email Notification package. You need to check "Supplementary Scripts" in the list of items to install.

Thank you,
Pavel
by Pavel
Wed Apr 06, 2016 6:02 pm
Forum: Email Notification Package Q&A
Topic: Activating additional record types
Replies: 1
Views: 419

Re: Activating additional record types

Hi, You need to apply package to a schema, and after that apply it to each record type that you would like to use for notification, if it was not selected at the time it was applied to the schema. When this package is applied to specific record type, you should see "EN_Base" base action in...
by Pavel
Wed Apr 06, 2016 11:13 am
Forum: Email Notification Package Q&A
Topic: Installation emailnotificationpackagesetup.exe
Replies: 4
Views: 678

Re: Installation emailnotificationpackagesetup.exe

Hi, Since you have been using Email Notification package for a long time, you can create a archive zip on one of the old systems, and copy it to the 8.1 machine to register it there manually, as advised. The package is not available in a zip archive. The installation procedure will be updated, event...

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