Search found 4 matches

by jeffhans
Thu Mar 05, 2009 1:29 pm
Forum: Email Notification Package Q&A
Topic: Creating Perl interpreter failed
Replies: 3
Views: 3566

Creating Perl interpreter failed

Pavel, After installing your package we are seeing some intermittent behavior relating to Perl. We've seen it a few times but don't know how to reproduce it yet. The primary interface being used is CQWeb running on a RHEL 5 system. Any thoughts? Thanks, Jeff =================== Internal error: Statu...
by jeffhans
Thu Mar 05, 2009 1:16 pm
Forum: Email Notification Package Q&A
Topic: Sharing: IntervalCalculation for escalations
Replies: 0
Views: 36028

Sharing: IntervalCalculation for escalations

Pavel, I would like to share a small function I wrote to help with determining when to send an escalation notification. Best Regards, Jeff ==================================================== udb_property Name: IntervalCalculation Value: { # Input parameters (input_date, Wait_Period) my $interval; m...
by jeffhans
Tue Mar 03, 2009 1:01 pm
Forum: Email Notification Package Q&A
Topic: Working with email system aliasing
Replies: 2
Views: 1843

Re: Working with email system aliasing

Pavel,

Your feedback was very helpful. The formatting of the email_address property did the trick. For the other problem I had forgotten to append .email to the $login variables. The email aliasing initially masked that by sending emails so I had no initial failures.

Much thanks,

Jeff
by jeffhans
Sun Mar 01, 2009 2:22 pm
Forum: Email Notification Package Q&A
Topic: Working with email system aliasing
Replies: 2
Views: 1843

Working with email system aliasing

Pavel, I'm a Rational tech rep and just love your email package. I never use ours anymore. I just deployed your package in a new CQ v7.1 environment. My customer uses email aliases to do such things as forward emails to their customers through an internal account. Some behavior has changed and I'm w...

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